Privacy policy

We are committed to responsibly handling your private information at all times.

ProFix IT (hereafter called "ProFix") complies with all applicable federal and state privacy laws and we maintain our own internal standards to ensure your organization's confidential information remains private.

ProFix will only review the information needed to provide Dedicated IT Support Services (hereafter called "Services").

ProFix only retains your organization's service records and does not retain any confidential information from your systems after Services are performed.

ProFix offers remote system access to assist in diagnosing and resolving system issues.

When using this Service, you are giving permission for a ProFix Agent to log into your systems, which may contain confidential information. The ProFix Agent will only access your systems to provide the Services your organization requested and they will attempt to limit their interaction with your files. It is your organization's responsibility to ensure all of your files, especially those containing personal information, are secure. ProFix does NOT sell, rent, or share your personal information with other companies or individuals for marketing or other purposes. Credit Card information is NOT kept by ProFix unless we are providing ongoing monthly service to your organization.

ProFix will cooperate with law enforcement.

ProFix will cooperate with federal, state, and local law enforcement in response to a valid court order, subpoena, government investigation, or as otherwise required by law.

The last revision date for our Privacy Policy was 05-22-2018.

ProFix reserves the right to make changes to this Privacy Policy at any time. For more detail, please review our full Terms of Service.